Support

Standard (included)

Email support, reply within 24 business hours, Monday-Friday 8:00-17:00.

Details

Standard support included in your Neoffice subscription: email with reply within 24 business hours, office hours Monday to Friday 8:00-17:00. Covers usage questions and technical incidents on the platform.

Who is this service for?

All clients by default

Other Support services

Support

Priority (2 h / month)

Email and phone support, extended Monday-Saturday 7:00-19:00, reply within 4 hours and 2 hours included per month.

160 CHF/month· 2 h / month