Strategic partnership

Swiss payment excellence to power your growth

As a Wallee partner, Neoservice supports you from account opening to full deployment of your terminals and e-commerce. A single contact, a single portal, every payment method.

Why Wallee?

A modern, omnichannel Swiss payment platform. Wallee's cloud technology unifies all your payments — in-store terminal, e-commerce, mobile app. One system, one portal.

Data in Switzerland

100% Swiss hosting and storage, fully compliant with local regulations.

Omnichannel

Terminal, e-commerce, mobile app — everything from one single portal.

Easy integration

Plugins, SDK, Cloud API. Quick connection to your POS or your Neoffice store.

Mobile checkout

A modern payment interface, optimized for every device.

All EP2 payment methods

Visa, Mastercard, Twint, PostFinance, Lunch Checks, REKA…

OTA updates

Android terminals with automatic over-the-air updates.

Management portal

Full control: transactions, payment methods, accounting exports.

QR codes & links

Send payment links by email, chat or letter.

A terminal ready to go

PAX A50S wallee

CHF 299.–

Our lightest terminal. Ideal for deliveries, events and mobile use.

  • 4" touch screen (IPS 400×800)
  • Chip, NFC, contactless — all readers
  • Wi-Fi 2.4 GHz + integrated 4G LTE
  • SIM & data included
  • 2000 mAh battery, USB-C
  • 5 MP autofocus camera (QR codes)

151 g · 138×69.5×14 mm · Android 10 · PCI 5 certified · OTA updates

Ideal for: restaurants, retail, delivery, events

View all terminals
PAX A50S wallee — Front view

Front view

Which plan should you choose?

Total monthly cost based on your e-commerce transaction volume. Acquiring fees (Visa, Mastercard, Twint) apply on top and are identical on every plan.

Terminal Only

CHF 0.–/month

For physical shops. No subscription.

Basic

CHF 19.95/month

Terminal + e-commerce up to ~625 online transactions/month.

Business

CHF 69.90/month

Terminal + e-commerce, high volume (625+ e-com tx/month).

Terminal OnlyBasicBusiness
ChannelTerminal onlyTerminal + e-commerceTerminal + e-commerce
Fee / terminal transactionCHF 0.03CHF 0.03CHF 0.03
Fee / e-commerce transactionCHF 0.20CHF 0.12
Terminal maintenanceCHF 5.–/moisCHF 5.–/moisCHF 5.–/mois

Our recommendation

  • Physical shop only → Terminal Only (0.–)
  • Physical + online (< 625 tx) → Basic (19.95)
  • High e-com volume (> 625 tx) → Business (69.90)

Acquiring fees

The real cost of each payment method, on a CHF 100 transaction.

Payment methodCommissionOn CHF 100You receive
Mastercard (credit)1.35%CHF 1.35CHF 98.65
Mastercard Debit0.45% + 0.10CHF 0.55CHF 99.45
Visa (credit)1.35%CHF 1.35CHF 98.65
Visa Debit0.95% + 0.10CHF 1.05CHF 98.95
PostFinance CardCHF 0.20 / txCHF 0.20CHF 99.80
TWINT1.30%CHF 1.30CHF 98.70

These commissions can be reduced based on your annual transaction volume. Contact us for a custom offer.

Refund: CHF 0.55
Minimum commission: CHF 0.10
Weekly payout fee: CHF 0.50
Chargeback: CHF 35.00

How to get started

6 simple steps. Neoservice handles everything — from account creation to go-live. All you have to do is take payments.

1

Contact Neoservice

Book a call to define your needs: terminal only, e-commerce, or both.

021 519 09 32 · hello@neoservice.ai

2

Wallee account creation

Free signup via this form. No credit card required. Immediate portal access.

100% free until activation

3

Onboarding & documents

Provide the required documents: ID, commercial register extract, IBAN.

Verification in a few days

4

Hardware delivery

Your terminal arrives ready to use. For e-commerce, activation of your online store.

Delivery in 2–3 business days

5

Configuration

Go to your Neoffice instance and follow the guide (under 5 minutes).

Support included

6

You're live!

You accept payments. Manage everything from the Wallee portal: transactions, receipts, exports.

Wallee 24/7 support: +41 44 505 13 60

Ready to start?

Fill in this short form. We'll forward your request to Wallee and to our team, then redirect you to the Wallee signup with your info already filled in.

Open your Wallee account

We forward your request to Wallee and redirect you to their signup, already pre-filled. All that's left is to choose a password.

You'll be redirected to app-wallee.com to finalize your signup (password + validation).