Guidance credits

Your Neoffice launch, guided

Setup, data import, products, website, e-commerce, Google visibility, training: you choose a pool of hours, and we use it together, based on your priorities.

Find my recommended packView the hour credits

Credits are only used when you need us. You stay in control of priorities, budget and pace.

Custom software development is quoted separately: it is not deducted from these credits.

What you can delegate

What would you like to entrust to us?

Choose by goal, not by technical jargon. Each block covers a part of your launch that we can take care of together.

Recommended for everyone

Getting started

Instance, access, roles, basic settings, setup wizard and document templates. The clean foundation everything else builds on.

Data & migration

Customers, suppliers, items, invoices. We migrate your data from Bexio, WinBIZ, WooCommerce or an Excel export, without losing anything.

Retail & e-commerce

Products & catalogues

Products, variants, stock, prices, categories and ready-to-use supplier catalogues.

Lightweight website

Template adaptation, main pages, forms, supplied copy and going live.

E-commerce

Webshop, categories, payments, delivery, catalogue and end-to-end order testing.

Google & visibility

Google Business profile, basic SEO, Search Console, Merchant Center and practical advice.

Training

Training for your teams, one-on-one coaching, video sessions, best practices and quick-reference sheets.

Post-launch follow-up

Checks, optimisations, questions and adjustments once Neoffice is live.

In 4 questions

Find your recommended pack

Answer four questions and we'll recommend the pack best suited to your situation. Nothing is binding.

Question 1 / 40%

Your business is more like:

Hour credits

A pool of hours, tiered pricing

The more hours you take, the lower the hourly rate. Hours are used according to your actual priorities.

Rates available on request

Pricing for guidance credits depends on your situation. Contact us to receive rates tailored to your launch.

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Start
From 10 hours
···

To get started with the basics

Ideal if you configure most of it yourself and want guidance on the essentials.

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Recommended minimum
Launch
From 20 hours
···

To get Neoffice live

Setup, simple import and training for a clean go-live.

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Recommended
Business
From 40 hours
···

To set up your workflows, products, website or e-commerce

Full setup, data migration, products, catalogue and go-live, without having to weigh up every small task.

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Scale
From 80 hours
···

For full guidance

A serious launch with a lot of data, several modules and genuine hands-on onboarding for your team.

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Partner
From 160 hours
···

For structured or multi-team projects

Ambitious rollouts spanning several business areas that call for sustained guidance.

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Tiered hourly rate: the higher the hour volume, the lower the rate. Totals are estimates (hours × rate) and are used according to your actual priorities.

Beyond 160 hours, or for a structured multi-team project, we build a custom offer.

To avoid any misunderstanding

What's included — and what isn't

Credits cover setup and guidance. Software development and third-party fees are separate.

Included in the credits

  • Instance setup
  • Creation of user access and roles
  • Initial configuration and setup wizard
  • Data import and cleanup
  • Products, variants, stock
  • Supplier catalogues
  • Lightweight website
  • E-commerce setup
  • Basic SEO and Google Business
  • Merchant Center
  • Training and coaching
  • Advice and guidance over video calls
  • Post-launch optimisations

Not included

  • Custom software development
  • Building new features
  • Custom API connectors
  • Custom modules
  • Complete visual redesign and logo creation
  • Photo or video shoots
  • Full content writing
  • Google Ads campaigns
  • Licences and third-party services
  • Bank fees or payment provider costs
How it works

From the first conversation to your launch

Diagnosis

We get to know your business, your current tools, your priorities and your constraints. Free, no commitment.

Launch plan

We recommend a pack and define the first concrete actions together.

Setup

We set up Neoffice together with you: access, data, products, website, e-commerce or Google, based on your needs.

Training & launch

We train your users, test the important points and fine-tune after go-live.

Questions fréquentes

What exactly are the credits used for?

How do I know how many hours I need?

What happens if my credits run out?

Is custom development included?

Do the credits expire?

Ready to get started?

Tell us where you're at. We'll recommend a suitable pack and frame the first actions together.

Request my recommended pack